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Outage in Twilio

SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United States

Resolved Minor
May 04, 2026 - Started 3 months ago - Lasted about 1 month
Official incident page

Incident Report

Summary AI Generated

Twilio SMS delivery failures occurred from a subset of Short Codes to Google Voice network subscribers in the United States, lasting approximately 44 days before full resolution on June 17, 2026. The cause was identified early in the incident, but the fix required an extended remediation period with recovery first observed on June 9 and monitored over the following week. SMS delivery from the affected Short Codes to Google Voice subscribers is now operating normally.

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/17/2026 10:17PM

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States is operating normally.

MONITORING about 1 month ago - at 06/17/2026 12:59AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 06/16/2026 12:59AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 06/15/2026 12:52AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 06/14/2026 12:51AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 06/13/2026 12:45AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 06/12/2026 12:40AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

MONITORING about 2 months ago - at 06/11/2026 12:39AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

MONITORING about 2 months ago - at 06/10/2026 08:37AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

MONITORING about 2 months ago - at 06/10/2026 12:36AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

MONITORING about 2 months ago - at 06/09/2026 08:35PM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING about 2 months ago - at 06/09/2026 06:34PM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 06/09/2026 05:02AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 06/08/2026 05:01AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 06/07/2026 04:53AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 06/06/2026 04:53AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 06/05/2026 04:45AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 06/04/2026 04:44AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 06/03/2026 04:44AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 06/02/2026 04:43AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 06/01/2026 04:41AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 05/31/2026 04:35AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 05/30/2026 04:34AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 05/29/2026 04:34AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED about 2 months ago - at 05/28/2026 04:34AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/27/2026 04:28AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/26/2026 04:27AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/25/2026 04:26AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/24/2026 04:26AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/23/2026 04:25AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/22/2026 04:25AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/21/2026 04:16AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/20/2026 04:15AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/19/2026 04:08AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/18/2026 04:08AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/17/2026 04:00AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/16/2026 04:00AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/15/2026 03:59AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/14/2026 03:59AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 2 months ago - at 05/13/2026 03:59AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 3 months ago - at 05/12/2026 03:52AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 3 months ago - at 05/11/2026 03:50AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 3 months ago - at 05/10/2026 03:50AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 3 months ago - at 05/09/2026 03:44AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 3 months ago - at 05/08/2026 03:44AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 3 months ago - at 05/07/2026 03:43AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 3 months ago - at 05/06/2026 03:43AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IDENTIFIED 3 months ago - at 05/05/2026 11:43AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

IDENTIFIED 3 months ago - at 05/05/2026 03:42AM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

IDENTIFIED 3 months ago - at 05/04/2026 11:41PM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IDENTIFIED 3 months ago - at 05/04/2026 09:41PM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 3 months ago - at 05/04/2026 08:40PM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 05/04/2026 08:40PM

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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