Outage in Twilio
SMS Delivery Failures from Twilio Phone Numbers to AT&T Mexico
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery failures from their phone numbers to AT&T network subscribers in Mexico, affecting SMS services in Latin America. The issue prevented messages from reaching AT&T Mexico customers during the incident period. The problem was identified and resolved within 11 minutes, restoring normal SMS delivery operations.
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 05/14/2026 09:16PM
The incident has been resolved and SMS delivery from Twilio Phone Numbers to AT&T network subscribers in Mexico is operating normally.
IDENTIFIED
about 19 hours ago - at 05/14/2026 09:10PM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to AT&T network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 19 hours ago - at 05/14/2026 09:07PM
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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