Outage in Twilio
SMS Delivery Delays from Twilio to Zain Jordan
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays to Zain network subscribers in Jordan for 3.5 hours. The issue affected SMS services in the Middle East & Africa region, causing delayed message delivery to users on the Zain Jordan network. The incident was resolved and SMS delivery returned to normal operation.
Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 05/17/2026 12:58AM
The incident has been resolved and SMS delivery from Twilio to Zain network subscribers in Jordan is operating normally.
MONITORING
about 4 hours ago - at 05/16/2026 11:03PM
We have observed a recovery in SMS delivery from Twilio to Zain network subscribers in Jordan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 4 hours ago - at 05/16/2026 10:28PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 5 hours ago - at 05/16/2026 09:28PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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