Outage in Twilio
SMS Delivery Delays from Twilio Phone Numbers to GTA Wireless United States
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays from all Twilio phone numbers (long code, short code, and toll-free) to GTA Wireless network subscribers in the United States for 9.8 hours. The incident affected SMS services across North America and impacted multiple SMS components including long codes, short codes, and toll-free numbers. The issue was identified and resolved, with SMS delivery returning to normal operations.
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Long Code, North America Twilio SMS Short Code, North America Twilio SMS Toll-Free, North America Twilio SMS Toll-Free, North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 05/19/2026 08:34AM
The incident has been resolved and SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States is operating normally.
MONITORING
about 5 hours ago - at 05/19/2026 06:31AM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to GTA Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 6 hours ago - at 05/19/2026 06:04AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
IDENTIFIED
about 10 hours ago - at 05/19/2026 01:58AM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
about 12 hours ago - at 05/18/2026 11:58PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 13 hours ago - at 05/18/2026 10:57PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 13 hours ago - at 05/18/2026 10:45PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to GTA Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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