Outage in Twilio
Whatsapp Conversations Outbound Delay
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced delays in outbound WhatsApp messages through their Conversations service for 40 minutes. The incident affected message delivery times, causing a spike in delays for users sending WhatsApp messages. The service was restored after monitoring showed recovery, and normal message delivery resumed.
We are currently observing a spike in Whatsapp conversations outbound messages delay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio ConversationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 05/19/2026 05:45AM
We are no longer experiencing Whatsapp conversations outbound messages delay. This incident has been resolved.
MONITORING
about 6 hours ago - at 05/19/2026 05:17AM
We are observing recovery in Whatsapp conversations outbound messages delay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
about 7 hours ago - at 05/19/2026 05:07AM
We are currently observing a spike in Whatsapp conversations outbound messages delay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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