Outage in Twilio
SMS Delivery Delays from Twilio Phone Numbers to Megafon Russia
Resolved MinorIncident Report
Summary AI Generated
Twilio customers experienced SMS delivery delays when sending messages from Twilio phone numbers to Megafon network subscribers in Russia, affecting SMS services in the Europe region. The incident lasted 1.7 hours before being resolved. The delays were caused by scheduled maintenance on Megafon's network.
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Megafon network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 05/26/2026 09:42PM
The incident has been resolved. This is due to an ongoing scheduled maintenance window. For further updates, please refer to the status page: https://status.twilio.com/incidents/zd7kc2mjn5bg
MONITORING
about 17 hours ago - at 05/26/2026 09:24PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Megafon network subscribers in Russia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 18 hours ago - at 05/26/2026 09:12PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Megafon network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 19 hours ago - at 05/26/2026 08:12PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Megafon network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 19 hours ago - at 05/26/2026 08:05PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Megafon network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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