Outage in Twilio
[Retro] [SNOC] SMS Delivery Failure To A Subset Of Twilio Numbers In United Kingdom
Resolved MinorIncident Report
Summary AI Generated
Twilio customers experienced SMS delivery delays and failures between a subset of Twilio phone numbers and multiple networks in the United Kingdom. The issue affected SMS services in the Europe region for approximately 5 minutes. The incident was resolved and SMS delivery returned to normal operation.
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 05/28/2026 12:19PM
The incident has been resolved and SMS delivery between Twilio and affected networks in the United Kingdom is operating normally.
MONITORING
about 6 hours ago - at 05/28/2026 12:16PM
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Phone Numbers and multiple networks in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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