Outage in Twilio
SMS Delivery Delays from Twilio to Zamtel Zambia
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays to Zamtel network subscribers in Zambia, affecting the Middle East & Africa SMS component for approximately 7.6 hours. The cause was identified and remediation efforts led to an observed recovery, which was then monitored for stability. The incident was fully resolved with SMS delivery returning to normal operation.
Twilio customers may be experiencing SMS delivery delays from Twilio to Zamtel network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 07/30/2026 12:54PM
The incident has been resolved and SMS delivery from Twilio to Zamtel network subscribers in Zambia is operating normally.
MONITORING
about 3 hours ago - at 07/30/2026 12:25PM
We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
MONITORING
about 7 hours ago - at 07/30/2026 08:19AM
We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 9 hours ago - at 07/30/2026 06:18AM
We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 10 hours ago - at 07/30/2026 05:23AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Zamtel network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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