Outage in Twilio
MMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced MMS delivery delays from a subset of Short Codes to subscribers across multiple US carrier networks, lasting approximately 1.7 hours. The issue affected MMS Short Code messaging in North America, with Twilio identifying the root cause and implementing a fix. Service was confirmed fully restored and operating normally by the end of the incident.
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS Short Code, North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 minutes ago - at 07/30/2026 04:47PM
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.
MONITORING
about 1 hour ago - at 07/30/2026 03:38PM
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 1 hour ago - at 07/30/2026 03:37PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 2 hours ago - at 07/30/2026 03:06PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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