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Outage in Twilio

SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain

Resolved Minor
October 01, 2026 - Started about 21 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays and failures to DigiMobil (Movistar) network subscribers in Spain, lasting approximately 4.9 hours. The issue was isolated to SMS delivery in Europe, impacting Twilio customers attempting to reach Movistar subscribers in Spain. Twilio identified the root cause, implemented a fix, and confirmed full resolution with SMS delivery returning to normal operation.

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 10/01/2026 01:24PM

The incident has been resolved and SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain is operating normally.

MONITORING about 17 hours ago - at 10/01/2026 12:43PM

We have observed a recovery in SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 18 hours ago - at 10/01/2026 11:48AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 18 hours ago - at 10/01/2026 11:42AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 20 hours ago - at 10/01/2026 09:34AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 21 hours ago - at 10/01/2026 08:32AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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