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Outage in Twilio

Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain

Resolved Minor
October 01, 2026 - Started about 19 hours ago - Lasted about 12 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced a 12.3-hour incident where voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain suffered failures and post-dial delays. The issue affected Twilio's Voice services in Europe, with the root cause identified during the incident. Service was restored and confirmed resolved on October 1, 2026.

Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to DigiMobil network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, Europe

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 10/01/2026 10:51PM

The incident has been resolved and voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain are operating normally.

MONITORING about 10 hours ago - at 10/01/2026 07:28PM

We have observed a recovery in voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

MONITORING about 14 hours ago - at 10/01/2026 03:27PM

We have observed a recovery in voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING about 16 hours ago - at 10/01/2026 01:17PM

We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 17 hours ago - at 10/01/2026 12:14PM

Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Spain. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED about 18 hours ago - at 10/01/2026 11:14AM

Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Spain. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 19 hours ago - at 10/01/2026 10:40AM

Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to DigiMobil network subscribers in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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