Outage in Twilio
A2P Campaign Registration Delays
Resolved MinorIncident Report
Summary AI Generated
Twilio's Trust Hub experienced a 5-hour incident affecting A2P campaign registration and creation, causing delays for customers submitting campaigns. Engineers investigated and implemented a fix, restoring normal operations by approximately 4:06 PM PT on October 1, 2026. The incident was confirmed fully resolved at 4:31 PM PT following a monitoring period to ensure system stability.
Our monitoring systems have detected a potential issue with A2P campaign submissions. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Components affected
Twilio Trust HubTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 10/01/2026 11:31PM
Issue with A2P campaign creation which may cause delays for customers has been resolved and it is operating normally at this time.
MONITORING
about 6 hours ago - at 10/01/2026 11:06PM
A2P campaign creation is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
about 9 hours ago - at 10/01/2026 08:53PM
We are still investigating A2P campaign creation which may cause delays for customers. Our engineers are working on a fix to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 10 hours ago - at 10/01/2026 07:08PM
We have identified an issue with A2P campaign creation which may cause delays for customers. Our engineers are working on a fix to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 11 hours ago - at 10/01/2026 06:38PM
Our monitoring systems have detected a potential issue with A2P campaign submissions. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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