Outage in Twilio
Elevated errors affecting Voice API
Resolved MinorIncident Report
Summary AI Generated
Between 9:37 PM and 9:47 PM PDT, Twilio's SIP services experienced a 10-minute degradation caused by an outage with a critical downstream provider. Customers were unable to authenticate incoming SIP requests or modify SIP Trunk and SIP Domain configurations during this window. The downstream issue was resolved, and all SIP operations and configuration management functions returned to normal.
We are aware of intermittent errors affecting the Voice service, which may impact customer API requests for Voice. From approximately 9:32 PM - 9:47 PM PST, customers may have experienced failed requests. Our team is monitoring system performance. We will provide another update as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/10/2026 05:40AM
Between 9:37 PM and 9:47 PM PDT, we experienced a service degradation affecting SIP services due to an outage with a critical downstream provider.
During this 10-minute window, customers may have experienced issues with incoming SIP request authentication, as well as an inability to modify SIP Trunk and SIP Domain configurations.
The downstream issue has been resolved, and all SIP operations and configuration management functions are now operating normally.
MONITORING
1 day ago - at 10/10/2026 05:08AM
We are aware of intermittent errors affecting the Voice service, which may impact customer API requests for Voice. From approximately 9:32 PM - 9:47 PM PST, customers may have experienced failed requests. Our team is monitoring system performance. We will provide another update as soon as more information becomes available.
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