Outage in Twilio
SMS Delivery Delays and Failures from Twilio to Zamtel Zambia
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays and failures affecting messages sent to Zamtel network subscribers in Zambia, lasting approximately 6.4 hours. The issue impacted Twilio's SMS service in the Middle East & Africa region. Recovery was observed during monitoring and the incident was fully resolved, with SMS delivery returning to normal operation.
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Zamtel network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/10/2026 01:22PM
The incident has been resolved and SMS delivery from Twilio to Zamtel network subscribers in Zambia is operating normally.
MONITORING
1 day ago - at 10/10/2026 11:19AM
We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 10/10/2026 10:04AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Zamtel network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 10/10/2026 08:03AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Zamtel network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 10/10/2026 07:03AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Zamtel network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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