Outage in Tyro Service for Partners
Transaction processing
Resolved MinorIncident Report
An issue has been identified with some customers experiencing issues processing transactions. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates.
In the meantime, please try rebooting your terminal or connecting to WiFi by following these steps:
https://help.tyro.com/s/article/How-to-reboot-the-Tyro-Pro
https://help.tyro.com/s/article/How-do-I-reboot-my-Tyro-EFTPOS-machine
https://help.tyro.com/s/article/How-to-connect-a-Tyro-EFTPOS-machine-to-WiFi
We’re sorry for any inconvenience being experienced.
Please feel free to use this information if you’re receiving enquiries from merchants and encourage them to visit status.tyro.com for updates.
Components affected
Tyro Service for Partners EFTPOS Machine ConnectivityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/11/2025 06:57AM
The earlier issue impacting some customers’ ability to process transactions has now been resolved.
We’re sorry for any inconvenience experienced.
IDENTIFIED
5 months ago - at 12/10/2025 11:20PM
An issue has been identified with some customers experiencing issues processing transactions. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates.
In the meantime, please try rebooting your terminal or connecting to WiFi by following these steps:
https://help.tyro.com/s/article/How-to-reboot-the-Tyro-Pro
https://help.tyro.com/s/article/How-do-I-reboot-my-Tyro-EFTPOS-machine
https://help.tyro.com/s/article/How-to-connect-a-Tyro-EFTPOS-machine-to-WiFi
We’re sorry for any inconvenience being experienced.
Please feel free to use this information if you’re receiving enquiries from merchants and encourage them to visit status.tyro.com for updates.
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