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Outage in Tyro Service for Partners

Transaction Processing

Resolved Major
August 15, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of an issue that may be impacting some customers ability to process Mastercard transactions. Please ask your customers to try using a physical Mastercard (not digital wallet) or an alternative payment method. Whilst this is out of our control, we apologise for any inconvenience experienced and will continue to post updates to status.tyro.com
Components affected
Tyro Service for Partners Transaction Processing Systems

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 08/15/2026 06:14AM

Update: Mastercard transaction processing has returned to normal. Recent transactions may take a little longer than usual to appear across the Tyro Portal, Tyro App and terminals.

Thank you for your understanding during this afternoon.

INVESTIGATING 3 days ago - at 08/15/2026 05:16AM

We are aware of an issue that may be impacting some customers ability to process Mastercard transactions.

Please ask your customers to try using a physical Mastercard (not digital wallet) or an alternative payment method. Whilst this is out of our control, we apologise for any inconvenience experienced and will continue to post updates to status.tyro.com

Latest Tyro Service for Partners outages

EFTPOS machine connectivity - about 1 month ago
Connectivity issues - 7 months ago
Tyro Bank Account, Tyro Transaction Account payments and settlement delay - 7 months ago
Connectivity issues - 8 months ago
Transaction processing - 8 months ago

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