Outage in Tyro Service for Partners
Tyro Bank Account, Tyro Transaction Account payments and settlement delay
Resolved MinorIncident Report
Due to an issue outside of Tyro’s control, some payment transfers (including transfers and direct debits) from Tyro Bank Account and Tyro Transaction Account as well settlement payments into external bank accounts are experiencing delays. Tyro EFTPOS and eCommerce are unaffected.
Please feel free to use the following template when communicating with businesses
Our partner Tyro is currently experiencing delays with Tyro Bank Account and Tyro Transactions Account payments (including transfers and direct debits) as well as well settlement payments into external bank accounts are experiencing delays due to an issue outside of their control. Tyro EFTPOS and eCommerce are unaffected. Updates can be found at status.tyro.com
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 01/28/2026 02:26AM
Yesterday’s issue affecting settlement to external bank accounts has now been fixed. Whilst settlement processing restarted last night, there is a backlog of payments that will take some time to clear.
If your customers have not received their payment, please ask them contact their external bank, as times can vary. Thank you for your ongoing patience and understanding.
IDENTIFIED
29 days ago - at 01/27/2026 06:10AM
Update: Whilst out of our control, Tyro is working closely with the Reserve Bank of Australia (RBA) to support a resolution as quickly as possible for the payment and settlement delays .
Please feel free to use the following template when communicating with businesses
Due to an industry-wide outage, settlement is currently delayed for our partner Tyro's customers who are paid into an external bank account.
While this issue is outside Tyro’s control, we are working closely with the Reserve Bank of Australia (RBA) to support a resolution as quickly as possible.
Please note that our Customer Support teams are unable to assist with settlement-related queries while this issue is ongoing. For the latest updates, we recommend checking status.tyro.com, which we will keep updated as new information becomes available.
We apologise for the inconvenience and appreciate your patience
IDENTIFIED
29 days ago - at 01/27/2026 03:52AM
Due to an issue outside of Tyro’s control, some payment transfers (including transfers and direct debits) from Tyro Bank Account and Tyro Transaction Account as well settlement payments into external bank accounts are experiencing delays. Tyro EFTPOS and eCommerce are unaffected.
Please feel free to use the following template when communicating with businesses
Our partner Tyro is currently experiencing delays with Tyro Bank Account and Tyro Transactions Account payments (including transfers and direct debits) as well as well settlement payments into external bank accounts are experiencing delays due to an issue outside of their control. Tyro EFTPOS and eCommerce are unaffected. Updates can be found at status.tyro.com
Latest Tyro Service for Partners outages
Connectivity issues - 24 days ago
Connectivity issues - 3 months ago
Transaction processing - 3 months ago
Isses with some eCommerce transactions via digital wallet - 3 months ago
AWS outage - 4 months ago
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