Outage in UBC
UBC Software Portal Unavailable September 19, 2025 15:00
Resolved MinorIncident Report
The UBC Software Portal (download.ubc.ca and https://ubc.onthehub.com) is currently unavailable. Users will not able to login using OnTheHub login page, even with the correct CWL credentials.
UBC IT technicians are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/22/2025 08:07PM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 09/19/2025 10:21PM
The UBC Software Portal (download.ubc.ca and https://ubc.onthehub.com) is currently unavailable. Users will not able to login using OnTheHub login page, even with the correct CWL credentials.
UBC IT technicians are investigating.
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