Outage in UBC
UBC Software Portal Unavailable September 19, 2025 15:00
Resolved MinorIncident Report
The UBC Software Portal (download.ubc.ca and https://ubc.onthehub.com) is currently unavailable. Users will not able to login using OnTheHub login page, even with the correct CWL credentials.
UBC IT technicians are investigating.
Need to monitor UBC outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 09/22/2025 08:07PM
This incident has been resolved.
INVESTIGATING
6 months ago - at 09/19/2025 10:21PM
The UBC Software Portal (download.ubc.ca and https://ubc.onthehub.com) is currently unavailable. Users will not able to login using OnTheHub login page, even with the correct CWL credentials.
UBC IT technicians are investigating.
Latest UBC outages
EduCloud OpenStack Portal Issues March 20, 2026 08:00 - 12 days ago
UBC CMS unavailable March 3, 2026 10:25 PT - 29 days ago
UBC Vancouver Campus Power Outage February 27, 2026 13:30 PT - about 1 month ago
Workday Login Issues - February 20, 2026, 10:30 PT - about 1 month ago
Issue in Final Grade Submission Tool - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
