Outage in UBC

Issues with TouchNet PROD & TEST sites October 7, 2025 10:00 PT

Resolved Minor
October 07, 2025 - Started 22 days ago - Lasted 44 minutes
Official incident page

Incident Report

TouchNet PROD & TEST sites are currently experiencing issues loading. Digital Payments Program Support has contacted the vendor and will provide updates.

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 10/07/2025 05:40PM

Issue has been resolved. If further issues please contact DPP Support at dpp.support@ubc.ca

INVESTIGATING 22 days ago - at 10/07/2025 05:03PM

TouchNet PROD & TEST sites are currently experiencing issues loading. Digital Payments Program Support has contacted the vendor and will provide updates.

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