Outage in UBC

M365 services and portals inaccessible - October 29, 2025 at 17:00

Resolved Minor
October 30, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

Users attempting to access M365 services and portals such as Exchange Online, M365 Office Suite, Teams, OneDrive and Planner may have issues. Users can try going to https://m365.cloud.microsoft/apps and selecting their application from there as a workaround. Microsoft has confirmed that they are in the process of deploying a healthy configuration change to recover the affected services. The next update is scheduled for October 29, 2025 at 19:30.
Components affected
UBC OneDrive UBC Teams

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/30/2025 06:00AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 10/30/2025 12:41AM

Users attempting to access M365 services and portals such as Exchange Online, M365 Office Suite, Teams, OneDrive and Planner may have issues. Users can try going to https://m365.cloud.microsoft/apps and selecting their application from there as a workaround.

Microsoft has confirmed that they are in the process of deploying a healthy configuration change to recover the affected services.

The next update is scheduled for October 29, 2025 at 19:30.

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