Outage in UBC

Issues with Education Planner BC December 1, 2025 10.30 PT

Resolved Minor

December 01, 2025 - Started 4 months ago - Lasted 8 days
Official incident page

Incident Report

UBC is aware that our online application (on the Provincial EPBC website) is experiencing technical issues due to significant application volumes. These technical issues may prevent students from completing and submitting their application. We are working with EPBC to resolve these issues, but in the meantime we want to reassure you that these disruptions will not negatively affect your application to UBC nor will it impact your consideration for a scholarship. We recommend that you work through your application carefully and save your progress frequently - to ensure your work isn't lost during one of these disruptions. If you experience issues while you're working on your application or if you cannot access the website at all, please take a break and try again a little later.

Components affected

UBC Other - Okanagan UBC Other - Vancouver

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/09/2025 04:44PM

This incident has been resolved.

INVESTIGATING 4 months ago - at 12/05/2025 07:11PM

December 5, 2025 11.00 PT

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 12/01/2025 06:47PM

UBC is aware that our online application (on the Provincial EPBC website) is experiencing technical issues due to significant application volumes. These technical issues may prevent students from completing and submitting their application. We are working with EPBC to resolve these issues, but in the meantime we want to reassure you that these disruptions will not negatively affect your application to UBC nor will it impact your consideration for a scholarship.

We recommend that you work through your application carefully and save your progress frequently - to ensure your work isn't lost during one of these disruptions. If you experience issues while you're working on your application or if you cannot access the website at all, please take a break and try again a little later.

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