Outage in UBC
University Endpoint Management System (UEMS) Issue May 12, 2026 08.15 PT
Resolved MinorIncident Report
Late afternoon on May 11, an issue was identified affecting the University Endpoint Management System (UEMS). The system is currently undergoing maintenance while investigation and recovery work are in progress.
Impact
• No impact to existing managed windows device operations or day-to-day functionality
• Some services may be temporarily affected during this period
Status
Updates will be shared as more information becomes available and as restoration work progresses.
Thank you for your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 05/14/2026 03:35PM
14 May 2026 - 08:30 AM
The service was fully restored last night and is operating as usual this morning.
INVESTIGATING
1 day ago - at 05/13/2026 05:42PM
13 May 2026 - 10:45 AM
There is currently a delay in restoring the MECM service. UBC IT, in collaboration with the vendors, continues to actively work on resolving the issue.
Further updates will be shared as more information becomes available.
Thank you for your continued patience.
INVESTIGATING
2 days ago - at 05/12/2026 09:07PM
12 May 2026 - 2:00 PM
UBC IT is continuing to work with Microsoft Support to restore the service. We are working around the clock and appreciate your patience.
Further updates will be shared as more information becomes available.
INVESTIGATING
2 days ago - at 05/12/2026 08:21PM
UBC IT Technicians continue to investigate this issue.
INVESTIGATING
3 days ago - at 05/12/2026 03:14PM
Late afternoon on May 11, an issue was identified affecting the University Endpoint Management System (UEMS). The system is currently undergoing maintenance while investigation and recovery work are in progress.
Impact
• No impact to existing managed windows device operations or day-to-day functionality
• Some services may be temporarily affected during this period
Status
Updates will be shared as more information becomes available and as restoration work progresses.
Thank you for your patience and understanding.
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