Outage in UBC
TouchNet PROD User Login Issue July 14, 2026 12:50 PT
Resolved MinorIncident Report
The vendor TouchNet has advised that they are aware of an issue impacting some users and students logging in to TouchNet PROD this afternoon and is actively working to resolve. They anticipate providing another update by 2 p.m. PT, if not sooner and apologize for the inconvenience.
For any questions please contact dpp.support@ubc.ca
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/14/2026 08:39PM
The issue has been resolved.
INVESTIGATING
3 days ago - at 07/14/2026 07:51PM
The vendor TouchNet has advised that they are aware of an issue impacting some users and students logging in to TouchNet PROD this afternoon and is actively working to resolve. They anticipate providing another update by 2 p.m. PT, if not sooner and apologize for the inconvenience.
For any questions please contact dpp.support@ubc.ca
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