Outage in UKG

[US] Upload / Preview of document unavailable

Resolved Minor
February 07, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing an incident with uploads and previews of document on our products in US environment. We work to identify the cause. Nous constatons actuellement un incident avec le téléversement et la prévisualisation sur nos produits sur notre environnement situé aux US. Nos équipes techniques sont mobilisées afin d'en déterminer la cause.
Components affected
UKG Document Manager Core UKG API UKG Digital Process Manager UKG Knowledge Base UKG Request Manager UKG Smart Document Generation UKG eSignature

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/09/2023 07:41AM

This incident has been resolved.

MONITORING over 2 years ago - at 02/07/2023 10:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 02/07/2023 10:05PM

We are currently experiencing an incident with uploads and previews of document on our products in US environment. We work to identify the cause.

Nous constatons actuellement un incident avec le téléversement et la prévisualisation sur nos produits sur notre environnement situé aux US. Nos équipes techniques sont mobilisées afin d'en déterminer la cause.

Latest UKG outages

[EU] Slowdowns on European production platforms // Ralentissement sur les plateformes de production européennes - about 1 year ago
[Staging] Partial outage on SFTP service // Service SFTP indisponible - about 1 year ago
[EU Servers] Degraded performances // [Serveurs Européens] Performances dégradées - about 1 year ago
[Europe] eSignature wrongly reporting 404 errors via API on existing signature processes // eSignature retourne une erreur 404 par API lors de la récupération des détails des processus de signature existants - about 1 year ago
[US, ATL, TOR] Delays for Document Migration process - about 1 year ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook