Outage in UKG

[US PROD-ATL] Advanced Analytics affecting Statistics and Looker is currently down for Production Atlanta environments // Les Statistiques avancées et Looker sont actuellement inutilisables pour les environnement de Production d'Atlanta

Resolved Major
February 06, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

A permission issue with database access has been identified due to maintenance and resolution is currently under progress. // Un problème de permissions avec la base de données a été identifié à cause de la maintenance et un correctif est en cours de préparation.
Components affected
UKG Analytics

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/06/2024 06:32PM

Issue has been resolved. Access to statics page/advanced analytics has been restored.
Restoration at 18:00 UTC

MONITORING almost 2 years ago - at 02/06/2024 04:10PM

A permission issue with database access has been identified due to maintenance and resolution is currently under progress.

//

Un problème de permissions avec la base de données a été identifié à cause de la maintenance et un correctif est en cours de préparation.

Latest UKG outages

[EU] Slowdowns on European production platforms // Ralentissement sur les plateformes de production européennes - about 1 year ago
[Staging] Partial outage on SFTP service // Service SFTP indisponible - about 1 year ago
[EU Servers] Degraded performances // [Serveurs Européens] Performances dégradées - about 1 year ago
[Europe] eSignature wrongly reporting 404 errors via API on existing signature processes // eSignature retourne une erreur 404 par API lors de la récupération des détails des processus de signature existants - about 1 year ago
[US, ATL, TOR] Delays for Document Migration process - over 1 year ago

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