Outage in UKG
Request Manager outage - Bad-Gateway error (Prod-TOR customers) /// Incident sur le produit Request Manager - Erreur Bad-Gateway (clients Prod-TOR)
Resolved MajorIncident Report
We are currently investigating an issue with Request Manager receiving a Bad-Gateway error when trying to access the site. Issue noticed around 11:15 AM UTC 18-04-2024 (13:15 PM Paris time, 7:15 AM Eastern Time)
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Nous étudions actuellement un problème avec Request Manager recevant une erreur Bad-Gateway lors de la tentative d'accès au site. Problème remarqué vers 11h15 UTC le 18-04-2024 (13:15 PM Paris time, 7:15 AM Eastern Time)
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 04/19/2024 08:23AM
We have not observed any side effects since the problem was resolved. This incident is considered closed. We apologize for any inconvenience caused.
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Nous n’avons constaté aucun effet de bord depuis la résolution du problème. Cet incident est considéré comme terminé. Nous vous prions de nous excuser pour la gêne occasionnée.
MONITORING
over 1 year ago - at 04/18/2024 04:30PM
A fix has been implemented at approximately (16:00 PM UTC 4-18-2024)
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Un correctif a été mis en œuvre vers environ (16:00 PM UTC 18-04-2024)
INVESTIGATING
over 1 year ago - at 04/18/2024 01:11PM
We are currently investigating an issue with Request Manager receiving a Bad-Gateway error when trying to access the site. Issue noticed around 11:15 AM UTC 18-04-2024 (13:15 PM Paris time, 7:15 AM Eastern Time)
//
Nous étudions actuellement un problème avec Request Manager recevant une erreur Bad-Gateway lors de la tentative d'accès au site. Problème remarqué vers 11h15 UTC le 18-04-2024 (13:15 PM Paris time, 7:15 AM Eastern Time)
Latest UKG outages
[EU] Slowdowns on European production platforms // Ralentissement sur les plateformes de production européennes - about 1 year ago
[Staging] Partial outage on SFTP service // Service SFTP indisponible - about 1 year ago
[EU Servers] Degraded performances // [Serveurs Européens] Performances dégradées - about 1 year ago
[US, ATL, TOR] Delays for Document Migration process - about 1 year ago
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