Outage in Umbraco Cloud

Heartcore: Delayed processing of content types

Resolved Minor
July 13, 2022 - Started over 3 years ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating delays related to processing content types, this affects GraphQL schema updates. All APIs continue to work and serve existing content, but GraphQL schema updates is delayed because our processor functions are not processing fast enough.
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 07/14/2022 07:02PM

The Content Types that was pending processing have been processed.

We will continue to monitor the situation.

MONITORING over 3 years ago - at 07/14/2022 02:18PM

We’ve identified the issue and have implemented a fix. Processing of Content Types are now happening at an acceptable rate.

We are currently monitoring and will update again when all Content Types have been processed.

INVESTIGATING over 3 years ago - at 07/13/2022 04:18PM

We are continuing to investigate the issue. We have noticed that its not just GraphQL schema updates.
It also affects Rest APIs when changes are made to document types, for these changes to be updated in the platform.

INVESTIGATING over 3 years ago - at 07/13/2022 12:33PM

We are currently investigating delays related to processing content types, this affects GraphQL schema updates. All APIs continue to work and serve existing content, but GraphQL schema updates is delayed because our processor functions are not processing fast enough.

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