Outage in Umbraco Cloud

Investigating errors in Heartcore REST API on the Content Delivery Platform

Resolved Minor
August 30, 2022 - Started about 3 years ago - Lasted 13 minutes
Official incident page

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Outage Details

We are currently investigating the REST API served from the Content Delivery Platform returning 500 errors. The GraphQL API is currently not affected.
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 08/30/2022 07:19AM

REST API is now serving requests again and we will continue to monitor the API.

IDENTIFIED about 3 years ago - at 08/30/2022 07:16AM

A cache refresh post this mornings deployment caused a excessive number of requests to the origin server, which in turn caused excessive load on the datastore. We are throttling traffic to accomocate the load, so all connections can refresh their cache and continue serving requests.

INVESTIGATING about 3 years ago - at 08/30/2022 07:07AM

We are currently investigating the REST API served from the Content Delivery Platform returning 500 errors.
The GraphQL API is currently not affected.

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