Unity Outage History

Unity's Issue Tracker experienced a major outage, returning 502 errors and becoming completely unresponsive to users. The service disruption lasted 36 minutes before being resolved. This prevented users from accessing or managing their issue tracking workflows during the incident period.

Unity's Friends service experienced a major outage lasting 10.9 hours due to a technical issue that prevented the retrieval of player names. The service was restored after affected systems were reset, with player name retrieval returning to normal functionality.

Unity's authentication service experienced server error 500 issues that prevented some players from logging in and caused player names to not display properly on leaderboards and friends lists. While the core authentication service was restored partway through the incident, player name retrieval remained broken until affected services were reset. The service was fully restored after 11.9 hours with continued monitoring to ensure complete recovery.

Unity Source Code service became unresponsive for 8 minutes due to a system outage. The monitoring system detected the service was down and the team began investigating. The service was restored after 8 minutes of downtime.

Unity's Asset Store experienced increased latency for 4.3 hours, causing slower page load times and intermittent issues when users attempted to submit asset reviews. The latency issues subsided and the service returned to normal performance with continued monitoring.

Unity's Multiplay Game Server Hosting and Matchmaker services experienced a 7-hour major outage that prevented new server allocations and disrupted QoS services. The incident was complicated by issues with the recovery process itself, causing additional service interruptions and instability during restoration efforts. Service stability was eventually confirmed after multiple recovery attempts throughout the day.

Unity's Multiplay Game Server Hosting and Matchmaker services experienced a major outage that prevented new server allocations and affected QoS services supporting both platforms. The engineering team identified the root cause and applied a fix after 36 minutes, with new allocations successfully entering the system again.

Unity's Multiplay Game Server Hosting service experienced an issue that prevented some customers from spinning up new game servers for 2.7 hours. The engineering team identified the root cause and applied a fix, with recovery beginning for a subset of users. The incident was classified as minor and the team continued working toward complete recovery for all affected customers.

Unity's UBA (Unity Build Acceleration) service experienced a major outage where builds were instantly failing without generating any logs. The issue prevented users from completing builds through the UBA system for 1.9 hours. Unity identified the root cause and implemented a fix to restore normal build functionality.

Unity's UVCS service experienced an 8.2-hour outage that prevented new organizations from signing up for or activating free trials. Existing customers remained unaffected throughout the incident. The issue was resolved after active investigation by the Unity team.