Outage in Updox

System Unavailable

Resolved Major
April 09, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Need to monitor Updox outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Updox, and never miss an outage again.
Start Free Trial

Outage Details

Updox is experiencing a disruption in service. Users may not be able to access Application. We are investigating the issue and will post updates as we have additional information. We appreciate your understanding and apologize for any inconvenience this may cause.
Components affected
Updox Appointment Reminders Updox Quick Send SMS - Text Messaging Updox Video Chat Updox Video Chat SMS Invites Updox Video Chat Email Invites Updox Updox Fax Updox Patient Portal
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/09/2025 05:26PM

This incident has been resolved.

MONITORING about 2 months ago - at 04/09/2025 04:40PM

Our team has implemented various fixes to restore operations to normal. We are currently monitoring closely to ensure that response times and error rates are within normal operation.

IDENTIFIED about 2 months ago - at 04/09/2025 03:47PM

Our team has determined the cause of the service interruption within Application and is working on a resolution. We will continue to post updates as more information is available. Thank you for your patience.

IDENTIFIED about 2 months ago - at 04/09/2025 03:46PM

Our team has determined the cause of the service interruption within Application and is working on a resolution. We will continue to post updates as more information is available. Thank you for your patience.

IDENTIFIED about 2 months ago - at 04/09/2025 02:55PM

Updox is experiencing a disruption in service. Users may not be able to access Application. We are investigating the issue and will post updates as we have additional information. We appreciate your understanding and apologize for any inconvenience this may cause.

Latest Updox outages

System Unavailable - 10 days ago
Service Disruption - 26 days ago
System Degradation - about 1 month ago
Webapp System Degradation and API Errors - about 1 month ago
System Unavailable - about 1 month ago

All Third-Party Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook