Outage in Upserve

Gift Card Processing Issue- TCC

Resolved Minor
December 23, 2022 - Started almost 2 years ago - Lasted about 15 hours
Official incident page

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Outage Details

There are currently reports of a 3rd party Incident for merchants utilizing gift cards. Our team is reaching out to TCC, The Customer Connection, for more details. Please note that Upserve infrastructure is 100% functional.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/23/2022 03:19PM

We have seen recovery with gift cards for TCC a 3rd party integration.

Please note that Upserve infrastructure is still 100% functional.

Please contact us through chat if you see any further issues.

INVESTIGATING almost 2 years ago - at 12/23/2022 12:41AM

There are currently reports of a 3rd party Incident for merchants utilizing gift cards. Our team is reaching out to TCC, The Customer Connection, for more details.

Please note that Upserve infrastructure is 100% functional.

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