Outage in Userlane
CDN issues
Resolved Major
October 29, 2025 - Started 4 months ago
- Lasted about 17 hours
Incident Report
We've detected an issue with our CDN provider, affecting most front end services.
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Latest Updates ( sorted recent to last )
MONITORING
4 months ago - at 10/29/2025 11:01PM
Services are now back online and operating normally. Our cloud provider has implemented a fix, and we are observing recovery across all services.
We will continue to monitor system performance closely to ensure stability.
MONITORING
4 months ago - at 10/29/2025 08:45PM
We're seeing almost full recovery for all affected services. We'll continue monitoring.
INVESTIGATING
4 months ago - at 10/29/2025 06:52PM
We continue to monitor the situation closely. Our cloud provider is still working on a fix for the underlying issue impacting content delivery and access to frontend services.
INVESTIGATING
4 months ago - at 10/29/2025 05:16PM
We are currently experiencing an outage impacting access to our web application. Users may encounter loading failures or unavailable frontend interfaces.
The issue has been traced to an ongoing outage with one of our cloud infrastructure providers, which is affecting content delivery and portal availability globally. The provider is actively working on mitigation and has initiated failover operations to restore normal access.
Our engineering team is monitoring the situation closely and will continue to provide updates as more information becomes available.
INVESTIGATING
4 months ago - at 10/29/2025 04:10PM
We've detected an issue with our CDN provider, affecting most front end services.
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Degraded API on US - 4 months ago
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