Outage in Valimail
Degraded Performance
Resolved Minor
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Outage Details
Components affected
Valimail Application Valimail Application Valimail Application Valimail ApplicationLatest Updates ( sorted recent to last )
Valimail has determined that this issue has now been resolved.
Valimail is still monitoring the issue and receiving information from our third-party MFA provider.
We continue observing an improvement in SMS outgoing traffic. Our engineers are still monitoring the issue. We will provide another update in 2 hours or as soon as more information is available
3rd party MFA provider has identified the issue and implemented corrective actions. Valimail is reviewing and testing to ensure things are working as intended.
We're currently investigating an outage impacting the SMS service provider used for Multi-Factor Authentication (MFA) in Valimail's products. Users may experience delays or failures in receiving SMS codes for MFA until the issue is resolved. The service provider is working diligently to resolve the issue and is providing updates every 30 minutes. Once the issue is resolved, we will update our status page accordingly.
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