Outage in Valimail
BIMI Logo Not Displayed in the Record
Resolved MinorIncident Report
Summary AI Generated
Valimail experienced an issue where BIMI logos were temporarily unavailable in email records, affecting the application component for 1.7 hours. The team implemented a fix to restore logo availability in the BIMI record and confirmed full resolution after monitoring. Emails sent during the affected period will display logos correctly once the issue was resolved.
We're aware of an issue that caused the BIMI logo to be temporarily unavailable. Our team is actively investigating and working to resolve this as quickly as possible.
Once the issue is fully resolved, the BIMI logo will render correctly again, including for emails sent during the period when the configuration was affected.
We'll continue to share updates here as soon as we have more information. Thank you for your patience and understanding.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/06/2026 05:15PM
This incident has been resolved. The BIMI logo is now fully available in the BIMI record, and systems are operating normally. Thank you for your patience while we worked to address this issue.
MONITORING
1 day ago - at 03/06/2026 04:54PM
A fix has been implemented, and the logo is now available in the BIMI record. We will continue to monitor the situation to ensure everything remains fully operational.
IDENTIFIED
1 day ago - at 03/06/2026 03:31PM
We're aware of an issue that caused the BIMI logo to be temporarily unavailable. Our team is actively investigating and working to resolve this as quickly as possible.
Once the issue is fully resolved, the BIMI logo will render correctly again, including for emails sent during the period when the configuration was affected.
We'll continue to share updates here as soon as we have more information. Thank you for your patience and understanding.
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