Outage in Valimail
Email alerts being sent for SPF record changes
Resolved MinorIncident Report
Summary AI Generated
Valimail experienced an issue where false email alerts were being sent to users notifying them of SPF record changes that had not actually occurred. The problem affected the application's alerting system for approximately 6 days, causing users to receive incorrect notifications. The issue was identified and resolved with no impact to actual email security functionality beyond the suppression of legitimate SPF alert notifications during the incident.
We are currently investigating an issue where an alert may be sent notifying users of a SPF record change where one has not taken place.
Components affected
Valimail ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 04/13/2026 08:26PM
The issue related to the alert notifications has been addressed.
IDENTIFIED
26 days ago - at 04/08/2026 05:29PM
We have identified the problem and we are working on a solution to the alert update issues.
INVESTIGATING
27 days ago - at 04/07/2026 11:29PM
We are continuing to investigate this issue with the alerting messages being sent to some users.
There is no impact to customers beyond suppression of SPF alert notifications.
INVESTIGATING
27 days ago - at 04/07/2026 06:05PM
We are currently investigating an issue where an alert may be sent notifying users of a SPF record change where one has not taken place.
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