Outage in VanillaSoft
Slowness and Latency Issues on VanillaSoft
Resolved MajorIncident Report
We are currently experiencing slowness and latency issues across the VanillaSoft platform. This may affect your ability to access certain features or result in delayed system responses.
Our engineering team is actively investigating the root cause and working diligently to implement a resolution as quickly as possible.
We sincerely apologize for the inconvenience this may cause and appreciate your patience and understanding as we work to restore optimal performance.
We will continue to provide updates as more information becomes available.
— The VanillaSoft Support Team
Components affected
VanillaSoft Web ApplicationNeed to monitor VanillaSoft outages?
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/14/2025 07:44PM
The slowness and latency issues are fully resolved. Thank you for your patience and understanding.
IDENTIFIED
12 months ago - at 04/14/2025 07:21PM
Our engineers have identified the root cause and are currently working on deploying a fix as soon as possible. We will continue to provide updates as more information becomes available. Once again, we appreciate your patience.
INVESTIGATING
12 months ago - at 04/14/2025 07:09PM
We are currently experiencing slowness and latency issues across the VanillaSoft platform. This may affect your ability to access certain features or result in delayed system responses.
Our engineering team is actively investigating the root cause and working diligently to implement a resolution as quickly as possible.
We sincerely apologize for the inconvenience this may cause and appreciate your patience and understanding as we work to restore optimal performance.
We will continue to provide updates as more information becomes available.
— The VanillaSoft Support Team
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