Vapi Outage History

The Vapi Dashboard experienced degraded performance for 8 minutes, while call functionality remained unaffected. The incident was classified as minor and has been resolved. The team investigated the performance issues and restored normal dashboard operations.

Vapi experienced increased call failure rates affecting voice communication services for 36 minutes. The service team actively investigated the issue during the incident period. The incident was classified as minor and has since been resolved.

Vapi experienced elevated call failure rates that degraded call performance for 36 minutes. The incident was classified as minor and the team investigated the root cause of the degraded service. The issue was resolved after 36 minutes of investigation and remediation efforts.

Vapi experienced an incident where voice calls were being dropped and the dashboard became unavailable. The service disruption lasted for 3.7 hours and was classified as a minor incident. The issue has been resolved, restoring normal voice call functionality and dashboard access.

Vapi experienced a major service incident where voice calls were dropping and the dashboard had degraded performance, with some calls failing completely and the dashboard becoming slow or unavailable. The incident affected both core voice functionality and user access to the management interface. The service disruption lasted 2.2 hours before being resolved.

Vapi experienced increased call failure rates during an 8-minute service incident classified as major. The elevated failure rates affected the platform's call functionality, impacting users' ability to successfully complete calls. The incident was resolved after 8 minutes of investigation and remediation efforts.

Vapi experienced SIP connectivity issues that affected some customers for 40 minutes. The service degradation was classified as minor and impacted voice communication functionality. The incident has been resolved.

Vapi experienced degraded tool call functionality in the Daily Channel, with higher-than-usual tool call rates detected in the daily cluster. The service team investigated and resolved the issue after 1.5 hours.

Vapi experienced increased call failure rates for 2.2 hours, affecting the reliability of voice calls on the platform. The service team actively investigated the issue during this period. The incident was classified as minor and has since been resolved.

Vapi's documentation provider experienced an outage that made documentation resources unavailable to users. The incident was classified as minor and lasted 8 minutes. The service was restored after Vapi coordinated with their documentation provider's team.