Outage in Veeva

Performance Degradation affecting all PODs in Region

Resolved Minor
October 20, 2025 - Started 3 months ago - Lasted about 5 hours

Incident Report

AWS is experiencing increased error rates and latency in US-East-1 Region.  As a result Veeva Vault PODs in the Region are currently experiencing intermittent degraded performance.More info from Amazon here:  https://health.aws.amazon.com/health/status

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Latest Updates ( sorted recent to last )
9 months ago - at 10/20/2026 11:24AM

[in progress]
Customer "service availability" email notifications regarding today's incident are delayed due to residual AWS impacts on the email platform used to notify customers.  An email will follow once these issues are resolved.  

9 months ago - at 10/20/2026 07:11AM

AWS is experiencing increased error rates and latency in US-East-1 Region.  As a result Veeva Vault PODs in the Region are currently experiencing intermittent degraded performance.More info from Amazon here:  https://health.aws.amazon.com/health/status

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