Outage in Vercara UltraSecurity
Important Notice Regarding Your Ultra Security Service
Resolved Minor
February 18, 2026 - Started 19 days ago
- Lasted about 1 hour
Incident Report
Dear Customer,
UltraDDoS Portal Engineering team have identified an issue with clean traffic display on the portal for the (Stockholm) ARN point of presence.
The team is investigating this problem, and we will provide an update as soon as one is available.
We are committed to providing the quality of service you have come to expect of us. If you have any questions or issues, please contact us in your most convenient method.
1) Log into the Ultra Security Support Portal - https://security.ultraproducts.support/hc/en-us
2) Email ultrasecuritysupport@digicert.com
3) Call our toll free number: +1 (844) 929-0808
Select option 1 > option 1
For international customers call: +1 540-835-5462.
Regards,
Ultra Security Customer Support
UltraDDoS Portal Engineering team have identified an issue with clean traffic display on the portal for the (Stockholm) ARN point of presence.
The team is investigating this problem, and we will provide an update as soon as one is available.
We are committed to providing the quality of service you have come to expect of us. If you have any questions or issues, please contact us in your most convenient method.
1) Log into the Ultra Security Support Portal - https://security.ultraproducts.support/hc/en-us
2) Email ultrasecuritysupport@digicert.com
3) Call our toll free number: +1 (844) 929-0808
Select option 1 > option 1
For international customers call: +1 540-835-5462.
Regards,
Ultra Security Customer Support
Components affected
Vercara UltraSecurity Ultra Security PortalNeed to monitor Vercara UltraSecurity outages?
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Latest Updates ( sorted recent to last )
19 days ago - at 02/19/2026 12:40AM
Dear Customer,
UltraDDoS Portal Engineering team have identified an issue with clean traffic display on the portal for the (Stockholm) ARN point of presence.
The team is investigating this problem, and we will provide an update as soon as one is available.
We are committed to providing the quality of service you have come to expect of us. If you have any questions or issues, please contact us in your most convenient method.
1) Log into the Ultra Security Support Portal - https://security.ultraproducts.support/hc/en-us
2) Email ultrasecuritysupport@digicert.com
3) Call our toll free number: +1 (844) 929-0808
Select option 1 > option 1
For international customers call: +1 540-835-5462.
Regards,
Ultra Security Customer Support
Latest Vercara UltraSecurity outages
Important Notice Regarding Your Ultra Security Service - about 1 month ago
Important Notice Regarding Your Ultra Security Service - about 2 months ago
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