Outage in Vertex

Vertex Cloud Indirect Tax - Calc Performance Incident

Resolved Minor
July 21, 2024 - Started 10 months ago - Lasted 30 minutes
Official incident page

Need to monitor Vertex outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Vertex, and never miss an outage again.
Start Free Trial

Outage Details

Our monitoring processes indicate some customers are experiencing tax calc performance degradations that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
Components affected
Vertex Calc
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/21/2024 02:32PM

All Vertex Cloud services have been fully restored. The team will continue to monitor and examine the root cause. If you have any questions, please submit a ticket via the Vertex Community.

INVESTIGATING 10 months ago - at 07/21/2024 02:02PM

Our monitoring processes indicate some customers are experiencing tax calc performance degradations that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.

Latest Vertex outages

Vertex Indirect Tax O Series On-Demand Service Disruption - 25 days ago
Vertex Indirect Tax Returns On-Demand Performance Incident - 30 days ago
Vertex Certificate Center and Portal Service Disruption - about 2 months ago
Vertex Cloud Indirect Tax - Portal Service Disruption - about 2 months ago
Vertex Cloud Indirect Tax - Portal Performance Incident - 2 months ago

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook