Outage in Vertex

Vertex Certificate Center Service Disruption

Resolved Minor
July 30, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center sync functionality. Vertex’s Production incident response team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.
Components affected
Vertex Certificate Center

Need to monitor Vertex outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/31/2024 07:26AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 07/31/2024 06:55AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 07/31/2024 04:34AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 07/31/2024 02:54AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 07/31/2024 01:21AM

Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center sync functionality. Vertex’s Production incident response team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.

Latest Vertex outages

Vertex Certificate Center - Functionality Degradation - 1 day ago
Vertex Cloud Indirect Tax - Calc Performance and Certificate Center Incident - 11 days ago
Vertex Indirect Tax Intelligence - Service Disruption - 11 days ago
Vertex Cloud Indirect Tax - Portal Degradation - 22 days ago
Vertex Payroll Cloud - Performance Incident - 23 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook