Outage in Vertex

Vertex Indirect Tax O Series On-Demand Service Disruption

Resolved Minor
December 16, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

Vertex’s Production Support team has identified an issue affecting a small group of customers and is working quickly on the resolution. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community. Vertex Community

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/16/2025 05:50PM

This incident has been resolved.

IDENTIFIED 2 days ago - at 12/16/2025 05:28PM

We are continuing work to resolve this issue.

IDENTIFIED 2 days ago - at 12/16/2025 04:55PM

Vertex’s Production Support team has identified an issue affecting a small group of customers and is working quickly on the resolution. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.

Vertex Community

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