Outage in Vertex

Vertex Indirect Tax O Series On-Demand Service Disruption

Resolved Minor
December 16, 2025 - Started 29 days ago - Lasted about 1 hour
Official incident page

Incident Report

Vertex’s Production Support team has identified an issue affecting a small group of customers and is working quickly on the resolution. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community. Vertex Community
Components affected
Vertex Indirect Tax O Series On-Demand

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 12/16/2025 05:50PM

This incident has been resolved.

IDENTIFIED 29 days ago - at 12/16/2025 05:28PM

We are continuing work to resolve this issue.

IDENTIFIED 29 days ago - at 12/16/2025 04:55PM

Vertex’s Production Support team has identified an issue affecting a small group of customers and is working quickly on the resolution. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.

Vertex Community

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