Outage in Vertex
Vertex Indirect Tax O Series On-Demand Performance Incident
Resolved MinorIncident Report
We have identified and are monitoring a Vertex On-Demand issue for a subset of customers. All Vertex On-Demand services have been fully restored to expected levels of performance, but there was a degradation for 2-4 minutes around 4:43 AM ET. We will continue to monitor the situation to ensure all services and functionality continue to work as expected. We encourage you to validate your data as part of your normal process. If you have any questions, please submit a support ticket via the Vertex Community.
Components affected
Vertex Indirect Tax O Series On-DemandNeed to monitor Vertex outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/01/2025 10:40AM
This incident has been resolved.
MONITORING
about 2 months ago - at 12/01/2025 10:23AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 12/01/2025 10:10AM
The issue has been identified and a fix is being implemented.
MONITORING
about 2 months ago - at 12/01/2025 10:06AM
We have identified and are monitoring a Vertex On-Demand issue for a subset of customers. All Vertex On-Demand services have been fully restored to expected levels of performance, but there was a degradation for 2-4 minutes around 4:43 AM ET. We will continue to monitor the situation to ensure all services and functionality continue to work as expected. We encourage you to validate your data as part of your normal process. If you have any questions, please submit a support ticket via the Vertex Community.
Latest Vertex outages
Vertex eInvoicing - Performance Degradation Incident - 5 days ago
Vertex Indirect Tax O Series On-Demand Service Disruption - about 1 month ago
Vertex Indirect Tax O Series On-Demand Service Disruption - about 2 months ago
Vertex Indirect Tax O Series On-Demand Service Disruption - 2 months ago
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