Outage in Vertex
O Series Cloud - Edge Degradation
Resolved MinorIncident Report
Our monitoring processes indicate some customers are experiencing degradation that may be resulting in service interruption with the O Series Cloud Edge service. The Vertex incident response team is actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
Components affected
Vertex O Series EdgeNeed to monitor Vertex outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/02/2024 06:32PM
This incident has been resolved.
MONITORING
over 1 year ago - at 08/02/2024 05:19PM
A fix has been implemented and we are monitoring the results. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
INVESTIGATING
over 1 year ago - at 08/02/2024 05:09PM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 08/02/2024 04:38PM
Our monitoring processes indicate some customers are experiencing degradation that may be resulting in service interruption with the O Series Cloud Edge service. The Vertex incident response team is actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
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