Outage in Vertex
Vertex Indirect Tax O Series On-Demand Service Disruption
Resolved MajorIncident Report
Our monitoring processes indicate that some customers are experiencing brief issues receiving tax calculations from the Vertex On-Demand environment. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
Components affected
Vertex Indirect Tax O Series On-DemandTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 04/16/2025 05:25PM
This incident has been resolved.
MONITORING
about 1 year ago - at 04/16/2025 04:26PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 year ago - at 04/16/2025 12:36PM
Our monitoring processes indicate that some customers are experiencing brief issues receiving tax calculations from the Vertex On-Demand environment. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
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