Outage in Vertex

Vertex Certificate Center Performance Incident.

Resolved Major
November 01, 2025 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Vertex’s Production Support team has identified an issue with Vertex Certificate Center and is working quickly on the resolution. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.
Components affected
Vertex Certificate Center

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 11/01/2025 06:04AM

This incident has been resolved.

MONITORING about 9 hours ago - at 11/01/2025 05:49AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 10 hours ago - at 11/01/2025 04:39AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 11 hours ago - at 11/01/2025 03:57AM

Vertex’s Production Support team has identified an issue with Vertex Certificate Center and is working quickly on the resolution. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.

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