Outage in Vertex
Vertex Certificate Center Service Disruption
Resolved MajorIncident Report
Summary AI Generated
Vertex Certificate Center experienced a 1.2-hour service disruption affecting the sync functionality for some customers. Vertex's Production Support team investigated and resolved the issue, fully restoring Certificate Center services to expected performance levels. Customers are encouraged to validate their data as part of their normal process.
Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center sync functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
Components affected
Vertex Certificate CenterTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 07/14/2026 09:31PM
We have resolved the Vertex Certificate Center issue. All Certificate Center services have been fully restored to expected levels of performance. We will continue to monitor the situation to ensure all services and functionality continue to work as expected. We encourage you to validate your data as part of your normal process. If you have any questions, please submit a support ticket via the Vertex Community.
INVESTIGATING
11 days ago - at 07/14/2026 08:25PM
Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center sync functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available. If you have any questions, please submit a ticket via the Vertex Community.
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