Outage in Vertex
Vertex Cloud Indirect Tax - Portal Functional Incident
Resolved MajorIncident Report
Summary AI Generated
**Vertex Cloud Indirect Tax – Portal Functional Incident** On August 5, 2026, some customers experienced a functional degradation in the Vertex Cloud Portal affecting the creation of new credentials, which caused service interruptions. The incident lasted approximately 7 minutes before being resolved. No further action is required.
Our monitoring processes indicates some customers are experiencing a functional degradation creating new credentials that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 08/05/2026 06:02PM
This incident has been resolved.
INVESTIGATING
9 days ago - at 08/05/2026 05:56PM
Our monitoring processes indicates some customers are experiencing a functional degradation creating new credentials that may be resulting in service interruption within the Vertex Cloud environment. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please visit our Vertex Community Portal and place a support ticket.
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