Outage in VictorOps

On-Call is currently experiencing Web Client page loading issues in some regions

Resolved Minor
May 31, 2024 - Started 7 months ago - Lasted about 3 hours
Official incident page

Need to monitor VictorOps outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including VictorOps, and never miss an outage again.
Start Free Trial

Outage Details

Please bear with us while we investigate this issue—impacted pages: Users, Settings, Teams. Updates to follow. We apologize for this inconvenience. Please reach out to On-Call Support with any questions. https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/
Components affected
VictorOps Web client (portal)
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/31/2024 04:43PM

This incident has been resolved. Page loading in the Web client has returned to normal functionality. All systems are operational.

Thank you for your continued patience as we worked this issue to resolution.

Please reach out to On-Call Support with any questions.
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

MONITORING 7 months ago - at 05/31/2024 03:59PM

Our recent fix has resolved much of the issue, but we will remain in a monitoring state for more testing.

If you are experiencing loading issues when navigating to the Teams tab, refreshing the page from your browser should alleviate the issue.

Again, we apologize for this inconvenience. If you continue to experience issues with page loading in the web client, don't hesitate to get in touch with On-Call Support:
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

MONITORING 7 months ago - at 05/31/2024 02:17PM

A fix has been implemented and we are monitoring the results. We apologize for this inconvenience.

If you continue to experience issues with page loading in the web client, don't hesitate to get in touch with On-Call Support:
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

Updates to follow.

INVESTIGATING 7 months ago - at 05/31/2024 01:25PM

Please bear with us while we investigate this issue—impacted pages: Users, Settings, Teams.

Updates to follow.

We apologize for this inconvenience. Please reach out to On-Call Support with any questions.
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime