Outage in Viedoc

Temporary delay of exports and pdf generation in association with the release of Viedoc 4.76

Resolved Minor
June 21, 2023 - Started over 2 years ago - Lasted 41 minutes
Official incident page

Incident Report

The release of Viedoc 4.76 is now ongoing. During this release some pdf’s will not be processed and exports will not be generated. Instead pdf’s and exports will be placed in queue. This is expected to last for around 30 minutes, then the pdf generation and exports will work as expected and the queue will be processed. No action is required by the user and pdf’s and exports will automatically be generated when the queue is processed.
Components affected
Viedoc Background processes (import/export/revisions/alerts/archive/disposal)

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/21/2023 08:59AM

Viedoc 4.76 has now been released and the export queue is being processed.

MONITORING over 2 years ago - at 06/21/2023 08:19AM

The release of Viedoc 4.76 is now ongoing. During this release some pdf’s will not be processed and exports will not be generated. Instead pdf’s and exports will be placed in queue. This is expected to last for around 30 minutes, then the pdf generation and exports will work as expected and the queue will be processed. No action is required by the user and pdf’s and exports will automatically be generated when the queue is processed.

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